Flow Analyzer is the first in the suite of Compass applications. It provides a comprehensive view of how your entire network (core, transport, and access) is being used — across all access technologies and all equipment vendors. With Flow Analyzer, communications service providers can:

• Expand revenue.
  • Offer subscribers web access to a network monitoring app.
  • Up-sell targeted subscribers to higher data rates.
• Increase customer satisfaction.
  • Troubleshoot customer complaints remotely.
  • Resolve network issues before they are reported by a subscriber.
• Optimize network resources.
  • Understand all sources of bandwidth demand.
  • Make well informed network capacity upgrades.
• Reduce the cost of delivering services to subscribers.
  • Enable more efficient network operation.
  • Scale service offerings cost-effectively.

Learn more about identifying revenue opportunities with Flow Analyzer (PDF)
Learn more about increasing customer satisfaction with Flow Analyzer (PDF)
Learn how Custer Telephone uses Flow Analyzer to improve subscriber satisfaction (PDF)

Features

Flow Analyzer has a rich set of features, including:

• Real-time network monitoring with second-by-second updating
• Detailed views of network utilization by subscriber, location, and application
• Sophisticated record and playback capabilities
• Automated network surveillance with continuous "learning" of normal network activity
• Event generation (alert and recording) on threshold crossing of profiled activities
• Comprehensive reporting capabilities
• Capability to permit subscribers web access to network monitoring app
• Intuitive user interface – can be used by staff members in multiple departments
• Dashboard view of network utilization with "Top Users" and bandwidth trend charts

Non-Disruptive Application Ensures Wide Usage

Flow Analyzer collects flow data generated by aggregation routers already deployed in the network, and it processes the data to produce actionable, accurate, and detailed network usage information. Because it cannot disrupt network operations, Flow Analyzer is intended to be used by many employees for a wide range of applications.

Getting Started

The best way to appreciate the benefits of Flow Analyzer is to watch it in action. There are three options for doing this: