Feature Category

New Feature/Enhancement

Description/Benefits

Subscriber Services

AFC support (optimize 6GHz Wi-Fi)

Ability to enable/disable 6GHz Automated Frequency Coordination (AFC) for GigaPro p6he (GPR2032H) systems in RG mode.

Calix EXOS systems support

Adds management support for the GigaSpire u6.3 (GS4229E).

NetOps

Subnet configuration option to exclude off-net systems

Ability to block churned subscriber's RGs (with host IPs outside the configured subnet) from registering with your Calix Cloud organization, ensuring an accurate count of active subscribers and reducing efforts to expunge stale RGs.

On-demand speed testing by service tier

Build workflow profiles to supply third-party CPE with TR-143 test server settings (upload/download URL, upload size) for tier-based speed testing.

SmartLife Managed Services ^*

SmartMDU solution

Introduces broadband services management solution for multi-dwelling units (MDUs) that provides:

• Property-wide Wi-Fi connectivity management, including for residential living units and common areas.
• Exceptional Wi-Fi experiences for residents throughout the property via personalized network protection, content security and controls, a dedicated connection managed through the CommandIQ mobile app, and unique guest SSIDs for visitors.
• The ability to scale property management from smaller apartment buildings with fewer than 10 units to large multi-building complexes with hundreds of units—extending coverage across entire properties to connect dog walks, fitness facilities, and common areas—while supporting a variety of access network connection types.
• Streamlined operations for service providers and property managers via PropertyWorx—an easy-to-use administrative portal with custom-built dashboards to quickly identify a resident's unit within the property. The federated login functionality grants secure access for property managers into the PropertyWorx portal.

SmartBiz enhancements

• Custom Wi-Fi SSIDs — Create up to two custom Wi-Fi SSIDs (2.4 GHz, 5 GHz, 6 GHz, or unified) for devices such as IoT devices and security cameras.
• DHCP IP reservation — Set DHCP IP reservations for the Point of Sale and Staff networks.
• VLAN Continuity — Ensure uninterrupted flow of Owner, Staff, Point of Sale, and Customer Portal network traffic for SmartBiz systems installed behind external third-party gateways.

^*Additional license(s) required to enable premium/optional features.

Issue Number

Description

CCL-104831

In the Dashboard maps, the region name is not visible.

CCL-103973

On the Overview > Quality of Experience page, the QoE Score chart shows a gray dot ("No data available") for the most recent time interval.

CCL-103187

For systems without a service address, CSV files downloaded from the SmartTown Map show 'N/A' instead of '0' for Lat (latitude) and Lon (longitude).

CCL-102072

Cloning an existing performance test with a mix of EXOS RG and third-party CPE systems clears the test server from the 'Primary Server' field.

CCL-100170

On the System page, disconnected devices show as Degraded instead of Offline.

Issue Number

Description

CCL-109722

Pagination is broken on the Subscriber Management page.

Issue Number

Description

EXOS-48949, EXOS-48937

The web-based test GUI does not adjust to the screen size.

Description

Hover text on charts does not update when a different selection is applied from the 'Event Type' filter.

On the Wi-Fi Performance Dashboard, Channel Utilization does not display data for GigaSpire systems.

UDP speed tests yield inaccurate upload speed results if the provisioned bandwidth is less than 10Mbps.

Issue Number

Description

CCL-75343

Important! There is a potential risk that Operators using an ACS, including Calix Service Cloud, could inadvertently encounter. Modifying the ACS URL is the trigger for potentially disruptive behavior. The risk involves standard behavior (per TR-69 specs) between an ACS and TR-69 managed systems that, if not managed carefully, could result in inadvertent broad scale resets and potentially loss of configuration on the TR-69 managed systems. Please be aware of the potential risk, so that you do not inadvertently change the ACS URL on a wide scale. If you have not previously used DHCP Option 43 to set the ACS URL for Calix systems and have instead used the generic (default) ACS URL defined in the supplemental TR-069 client on the GigaCenter, you MUST use caution when implementing Option 43, to avoid inadvertently reconfiguring the ACS URL on existing GigaFamily deployments. For detailed information and recommendations, see SB-19-001 - ACS: Potential Risk of Factory Resets/Config Loss if the Triggers for TR-69 ‘0 Bootstrap’ Message are not Carefully Managed.

CCL-66498

Effective with R23.3 (August 2023), when Calix Cloud discovers a new RG system, Service Cloud automatically creates an empty provisioning record for the system.

MAP-4408

Calix Service Cloud and CommandIQ do not display Amazon Echo devices reporting MAC addresses 00:0c:43:29:50:00 and 00:0c:43:26:60:00. Calix has confirmed that numerous Amazon devices are reporting one of the two MAC addresses, causing a conflict in the system. These MAC addresses have been blocked from appearing in Calix Service Cloud and CommandIQ.

CCL-108662

System swaps between GigaSpire systems in SMB mode do not migrate VLAN Continuity settings.

CCL-104136

Service Cloud does not report channel utilization for GigaSpire systems. Channel Utilization metrics apply only to GigaCenter systems.

CCL-103667

After converting a system from residential to MDU mode via workflow, and then adding a location, broadcasting is disabled for the Primary SSID.

CCL-103211

Stale System Purge fails to remove systems offline longer than the configured inactivity period. Devices should purge based on the day, not the hour.

CCL-103504

The SmartMDU service does not currently support AE ONTs.

CCL-102787

Effective with R24.4 (November 2024):

• A single RG does not support multiple ONTs.
• A single subscriber location-id does not support multiple ONTs or multiple RGs.

CCL-101408

For SmartBiz systems, after disabling Network Resilience from the subscriber Managed Services > SmartBiz > Network Resilience tab, the Service Cloud UI does not save the change.

CCL-96833

Subscribers needing video or voice service only on an integrated ONT/RG must also have a data service provisioned in order to allow that RG to be managed by Calix Cloud. If you have a CSC NetOps job created to automatically delete stale systems, because Calix Cloud will not "see" any system that doesn't have a data service and therefore cannot contact Cloud, Calix Cloud will disassociate and delete the integrated ONT/RG from the subscriber and from Cloud, disrupting service.

CCL-95640

When background testing is enabled for Calix Speed and Performance Insights Multi Gig testing (for all systems or a subset), background testing cannot run via the configured Ookla Private server.

CCL-89636

GigaPro p4 (GPR1027E) systems do not support CAF performance testing.

CCL-88275

For SmartBiz systems with 6G Wi-Fi, the 'Staff-Individual Passwords' network type does not support the 6GHz radio. To enable the 6G radio after changing the Staff network type from individual passwords to a shared password, change the password security type to 'WPA2-WPA3'.

CCL-86328

Users cannot include an apostrophe (') in the Primary SSID name when using Service Cloud in Google Chrome for iOS.

CCL-83949

System swaps between GigaSpire u4 systems configured for SmartBiz do not migrate Staff network user profiles.

CCL-82918

GigaSpire u4 systems do not support voice service. Migrating a GigaCenter 844E-1 with voice service to a GigaSpire u4 excludes the voice service configuration and causes the Event History in Service Cloud to show 'Service Provisioning Failure' and 'Replacement Failure' messages.

CCL-82343

For dynamic frequency selection (DFS) events, the Wi-Fi Channel Change Logs now display "DFS Check" instead of "DFS Re-entry" for the reason.

CCL-75228

GigaCenter to GigaSpire swaps do not migrate split 2.4G guest Wi-Fi SSIDs when all SSIDs are provisioned in the same workflow.

CCL-75067

The 6GHz radio still shows as available in Service Cloud and CommandIQ after the network security type changes from WPA2-WPA3/WPA3 to WPA-WPA2/WPA2.

CCL-69858

From the Administration menu, the Resource Center icon provides links to the Release Notes and Help from the last application that you accessed.

CCL-69191

For SmartTown, Restore Default from the ONT EWI recovers SmartTown Security/Restriction settings but not residential Security/Restriction settings.

CCL-69049

For Gigaspires with residential and SmartTown service, if the subscriber does not have Security (ProtectIQ) or Restrictions (ExperienceIQ) enabled, the containers are still installed due to SmartTown service being enabled. The subscriber menu options for ProtectIQ and ExperienceIQ will appear in Service Cloud but are not functional since the subscriber role does not have ProtectIQ/ExperienceIQ associated. Only the SmartTown service will have ProtectIQ/ExperienceIQ functionality.

CCL-66860

For SmartTown, removing a community does not also remove Security policies or Restriction profiles. To remove Security/Restrictions, deactivate SmartTown.

CCL-66507

In rare occasions, Service Cloud maps to a stale flow endpoint, resulting in empty Bandwidth Utilization and Traffic reports.

CCL-66386

Subscriber records are slow to load.

CCL-64701

In rare occasions, the SSID filter menu does not appear in the SSID Manager.

CCL-61144

In rare occasions, Backhaul Information for u4hm (GM1028H) systems displays as N/A.

CCL-57291

For ONTs in SMB mode, the subscriber Wi-Fi page does not display SmartBiz SSIDs if the ONT is not onboarded in CommandWorx.

CCL-51659

Service Cloud only obtains the WAN access type for EXOS Wi-Fi satellite systems upon discovery. To update the WAN access type between CopperEthernet and Wi-Fi, initiate a factory reset on the system.

CCL-46743

If no subscriber is associated with an RG, as could be the case with SmartTown, there will be no ONT WAN health for that RG in Service Cloud.

CCL-35654

When an ONT fiber is unplugged then re-connected, the AXOS OLT may report uptime continuously, causing the Health page to report an uptime larger than 900 seconds in 15 minutes.

CCL-33556

When Global Edge Suites are disabled and a per Subscriber Edge Suites is enabled, and then the user performs a device factory reset from the EWI and re-connects to CSC, the containers are not re-installed. Workaround: The user must manually re-enable the suites.

CCL-33310

Certain STBs show as offline but the user can see data that only populates when they are connected. Additionally, DS/UP PHY Rates are incorrect. Gbps is incorrectly labeled Mbps.

CCL-27895

Half bridge for data/video service should not allow the user to add more than one UNI port.

CCL-25856

Initial Speed Test Results do not display (no tier assigned).

CCL-15406

If a Performance Test instance is suspended, after the last scheduled test hour, the status of the test will be displayed as 'Completed'.

CCL-12221, 13388

When calculating bitrate, Calix Cloud uses a conversation rate of 1024 bits/kilobit and kilobits/Megabit. The legacy Flow Analyze Plus application uses a conversion rate of 1000 bits/kilobit and kilobits/Megabit. This may result in a variance of up to ~5% when comparing the same flow endpoint between platforms.

CCL-12937

The no-APAS L2-bridged Video service with lan4 port can be set to GS2020E in a workflow; however, there is no successful configuration on EXOS (no port 4).

CCL-12911

When a speed test fails, upon reloading the system, stale speed test results are displayed instead of displaying the previous failure. This is by design to show the last successful result.

CCL-7670

Mcast Range Filter TR-69 call is not recognized for u12 systems.

CCL-6106

Exported CSV for the System Group report is inconsistent compared to PDF version.

Issue Number

Description

EXOS-38833

Service Cloud does not support system swaps for GigaSpires running in AE mode.

CCL-72380

After moving an ONT between OLTs using the same ONT ID, the ONT/OLT rx power data is retrieved via the old system UUID.

CCL-34487

The Services > Wifi SSID page allows you to split the Primary SSID across the two bands (5GHz and 2.4GHz). However, doing so goes against Calix best practices and may lead to Cloud not properly displaying the Primary SSIDs. Per Calix best practices guidance, the Primary SSIDs should be left in a unified state (default configuration) to optimize frequency band steering for client devices. Workaround: If band splitting becomes necessary for some reason, create and use a Secondary SSID for this purpose.

CCL-39717

Service Cloud erroneously allows you to modify Wi-Fi settings for an 844E in WAP mode.

CCL-38641

The Operator #5 SSID (backhaul SSID) cannot be configured for GigaCenters.

CCL-35632

GigaSpire u6x systems in AE mode and provisioned by Service Cloud do not support an RG profile with "DSCP to P-bit MAP" enabled.

CCL-12938

When a GigaSpire is offline, the WAN information presented on SmartCheck appears incorrect, showing 1 of 2 tests passed. This is by design to show historical test information.

CCL-18080

For Calix 800-Series GigaFamily, when configuring Wi-Fi SSIDs using Calix Service Cloud UI or the provisioning-record API, the SSID index range 1-8 are always designated for the 2.4GHz radio while the range 9-16 are designated for the 5GHz radio. However, for Calix EXOS GigaFamily, the actual range of SSID indexes (from the TR098 data model perspective) are different: 1-8 are for the 5GHz radio while 9-16 are for the 2.4GHz radio. As a result, when configuring Wi-Fi SSIDs on GigaSpire systems, Calix Service Cloud performs internal translation such that the SSID configuration is always applied to the SSIDs on the correct radio.

CCL-3301

800Gv2 (PON) displays Copper Ethernet for WAN type.

Self Heal is currently not supported for GigaSpires.

When executing On-Demand Speed Tests with supported Calix systems, the raw results are only visible at the time of execution and will not be saved for future review.

When executing On-Demand Speed Tests for Calix GigaCenters, the maximum possible throughput is 120 Mbps by 40 Mbps. Due to this limitation, Warnings/Issues may be generated that do not accurately reflect the customer's WAN link status.

Issue Number

Description

CCL-109665

Systems without an associated subscriber display a "VLAN Continuity Enabled" label, even when the feature is not enabled.

CCL-109054

For service providers using a VPN for ACS connection to Calix Cloud, EXOS systems upgraded to R24.4 firmware show a Degraded status in Calix Cloud.

CCL-108740

For SMB systems, VLAN Continuity does not support the 5G IPTV SSID.

CCL-108726

For systems running in SmartBiz mode, the Restore Default action does not restore DHCP reservations for custom Wi-Fi SSIDs.

CCL-108403

When VLAN Continuity is enabled and the Staff, Point of Sale, and Patron networks are disabled, an error message appears in CommandWorx when navigating to the Network Security/Content Restrictions screens for the disabled networks.

CCL-107980

Results for CAF tests scheduled to run on 1/1/25 show "CPE Device Offline", even though all systems were online.

CCL-107633

CommandIQ welcome emails do not apply branding configured in the Administration panel.

CCL-107624

PHY Rate for satellite backhaul indicates the current rate and not the link rate.

CCL-107447

On the subscriber System page, the option to edit DHCP settings (DHCP Server, DHCP Reservation) should be disabled when VLAN Continuity is enabled.

CCL-107184

The Performance Testing Dashboard shows a "403 Forbidden" error for test names with a double dash (--).

CCL-103754

Service Cloud dashboards, including the Managed Services Adoption Dashboard, incorrectly show CommandIQ subscribers as having onboarded CommandWorx.

CCL-103122

The Product Class and RG Model filters mistakenly include 'NA' as a filter option.

CCL-103003

The Download Speed displayed in the Average Speed section of the System > Data page differs from the average of the values displayed on the Download Speed results chart.

CCL-101365

A loss-of-signal alarm raised by an AE ONT and reported in the Operations Cloud Alerts > Service Disruption page does not display in the Service Cloud subscriber Overview page.

CCL-99050

On the subscriber Overview > Quality of Experience page, hover text incorrectly shows Wi-Fi scores of 3 as representing Poor Wi-Fi Experience.

CCL-99022

SIP passwords cannot exceed 25 characters.

CCL-97562

After configuring the BSP logo banner for the SmartBiz Customer Portal, the banner appears in the Customer Portal preview, but not on the actual portal. To apply the banner to an existing Customer Portal, edit and then re-save the portal settings. For new Customer Portals, configure the banner first, and then enable and configure the Customer Portal.

CCL-96159

Service Cloud does not show the correct time series after moving or replacing an AE ONT.

CCL-95680

After a system swap, no speed testing options appear for the new system when the 'Enabled for RGs in System Group' setting is enabled.

CCL-94588

WPS cannot be enabled for the Primary SSID if either the 2.4 GHz or 5 GHz radio is disabled.

CCL-90971

Service Cloud does not display SmartTown Cloud Health Status information for SmartTown hotspots deployed by organizations in Canada.

CCL-90074

When configuring DHCP IP settings for SmartBiz networks (Primary, Staff, Point of Sale, Customer Portal), Service Cloud does not issue a warning if the configured subnet conflicts with a reserved subnet.

CCL-88353

Service Cloud does not display results for IPv6 traceroutes from systems with dual stack PPPoE WAN.

CCL-87127

Port forwarding rules created in Service Cloud for GigaCenter 844E systems may not display in Service Cloud after after migrating to a GigaSpire.

CCL-86996

Migrating to a new GigaSpire, either from a GigaCenter or a GigaSpire, includes PPPoE credentials set via the provisioning record, but does not include credentials set via workflow or the system EWI.

CCL-86767

Systems subscribed to both SmartTown and SmartBiz support only one customer portal: either the SmartTown Freewall or the SmartBiz Customer Portal. Though you can enable both portals, doing so may affect the functionality of the second portal enabled. Service Cloud does not warn users if one portal is already configured.

CCL-86252

When performing swaps between different GigaSpire models (for example: u6.1 to u6t), the Primary Wi-Fi SSID passphrase does not migrate to the new system if set via workflow.

CCL-85752

The Anti-Spam Consent Text box accepts a minimum of one character.

CCL-83093

For SmartBiz systems, the default setting for Customer Portal login requirements differs between Service Cloud and CommandWorx if the Customer Portal is enabled in Service Cloud before the system is onboaded in CommandWorx. In this scenario, Service Cloud defaults to 'None', but still allows CSRs to deploy patron email address lists to the business subscriber. CommandWorx defaults to 'First Name, Last Name, Email Address'.

CCL-82918

GigaSpire u4 systems do not support voice service. After migrating from a GigaCenter with voice service to a GigaSpire u4, 'Replacement Failure' appears in the Event History even after a successful migration.

CCL-81784

When a time limit is applied to a staff user profile, the user's devices always appear as online in Service Cloud.

CCL-81403

For SmartBiz systems, patron email address lists sent to the subscriber contain only 5,000 entries.

CCL-69822

Service Cloud does not display ONT ports for EXA AE ONTs.

CCL-69817

For EXA ONT systems moved to AXOS, the ONT Ports tab shows the Admin Status as Invalid for each port.

CCL-69049

For RG systems configured for both residential and SmartTown use, disabling Security/Restrictions in CommandIQ hides the configurations in CommandIQ but not in Service Cloud.

CCL-67978

For SmartTown systems, the Cloud Health Status panel shows no data.

CCL-5688

Service Cloud does not delete an old Data Profile on 844GE in AE mode if it is changed.

If no subscriber is associated with an RG, as could be the case with SmartTown Wi-Fi, no ONT WAN health data displays for that RG in Service Cloud.

Issue Number

Description

CCL-103070

When creating or cloning a TR-143 CAF performance test, Service Cloud does not identify systems running EXOS 24.3 and older.

CCL-102072

Cloning an existing performance test with a mix of EXOS RG and third-party CPE systems clears the test server from the 'Primary Server' filed.

CCL-68939

Users cannot use the ProtectIQ/ExperienceIQ workflow profiles to bulk provision security and restriction settings for SmartBiz or SmartTown.

Issue Number

Description

CCL-109642

Speed and Performance Insights cannot be enabled via workflow for "whitebox" (direct-to-market) systems.

CCL-103070

When creating or cloning a TR-143 CAF performance test, Service Cloud does not identify systems running EXOS 24.3 and older.

CCL-68939

Users cannot use the ProtectIQ/ExperienceIQ workflow profiles to bulk provision security and restriction settings for SmartBiz or SmartTown.

General

CSV and image downloads include data based on the default time bucket, not on the currently selected time bucket. Selecting a different time bucket does not change what data appear in the downloaded file.

De-selecting an item in a chart legend does not exclude the deselected data from appearing in CSV files downloaded from the chart.

After sorting chart data in ascending/descending order, CSV files downloaded from the chart do not display data in the sorted order.

When the Detailed time bucket is applied to a chart, the horizontal axis displays incorrect time increments.

CSV files downloaded from the Call Outcome > Overview > Total Calls by Software Version chart do not include the Percentage column.

Date filters allow users to select any date.

KPI rows may display blank "placeholder" KPI tiles.

If two or more points on a line chart have the same value, the points overlap on the chart. To view data for individual points, click on the respective chart legend.

Language localization in French Canadian, German, and Spanish is not supported.

Date filters display the selected date range with logic operators (e.g., >= 01 Jul 2024 & <= 31 Jul 2024).

The 'Undo' and 'Redo' options for global filters are not supported and have been removed.

Charts on dashboards that support less than one year of data show 'Yearly' as a time bucket option.

Changing the time bucket too many times on a chart causes an "Ad Hoc Transformation Error" message to appear.

Numbers may not align properly over columns on column charts.

KPI tiles do not resize and may appear cut off when increasing or decreasing page zoom.

Conditional coloring for KPIs is not supported. KPIs display in a single color.

Empty KPI tiles display an ellipsis icon for the actions menu.

Dashboard KPI tiles display a 'Download CSV' option.

Dashboards display an empty box when a user clicks 'Help' in a chart's action menu.

Images downloaded from Dashboard charts display two gray dots in the middle of the image.

SmartTables have a 'Download Image' option.

KPI tiles display only a single value.

Filter drop-down menus only display up to 100 list items. Use the search bar at the top of a filter menu to locate additional items.

Users can remove columns from SmartTables by right-clicking on the column header.

Performance Testing Dashboard

Tests by Threshold Status displays as two separate pie charts:

• Download Tests by Threshold Status
• Upload Tests by Threshold Status

Call Outcome Dashboard

When the Hourly time bucket is applied to the Call Outcome Trend chart, 12AM shows for each time increment along the date axis.

In the Call Outcome dashboard > Smart Table, the “Ad Hoc Transformation Failed” error may display when attempting to sort a column or change the time bucket for the Created Date column.

The Total Calls chart could be filtered by Software Version or Status. Total Calls now shows as two separate pie charts:

• Total Calls by Software Version
• Total Calls by Status

The No. of Systems column in the Churn Analysis > Call Details table shows a higher than expected count of total systems.

Broadband Performance Testing - Enhanced Dashboard

The date axis on the daily and hourly Speed Count Trend charts (both upstream and downstream) shows incorrect time increments.

The left side menu is fixed on the page and disappears when scrolling to the bottom of the page.

The Speed column in the Downstream Details > Downstream Speed Test Drilldown and Upstream Details > Upstream Speed Test Drilldown tables displays unique counts instead of average speed.

The Upstream Details > Upstream Speed Test Drilldown table > Speed column rounds average speed to the nearest tenth (e.g.: 38.3K) instead of displaying the actual value.

Managed Services Adoption Dashboard

The Adoption Report on the Subscribers without Managed Services page includes entries that are not associated to a subscriber.

SmartTown Non-Wireline subscribers show in the Subscribers without Managed Services report.

SmartMDU roaming network tenants and systems have a SmartTown Wireline device plan.

System Performance Dashboard

The Reboot Frequency chart may not display data when only one date is selected in the Date filter.

The Reboot Frequency chart does not display data in the correct order when sorting in ascending or descending order.

Reboot status data displays as three separate charts:

• Reboot Status by Model
• Reboot Status by Manufacturer
• Reboot Status by Product Class

Reboot attempts data displays as four separate charts:

• Reboot Attempts by Timeperiod
• Reboot Attempts by Model
• Reboot Attempts by Product Class
• Reboot Attempts by Manufacturer

Systems Check-In Dashboard

The Systems Checked-In Trend chart displays only a single value when the Hourly Date time bucket is applied.

Check-in analysis data displays as three separate charts:

• Check-in Analysis by Product Class
• Check-in Analysis by Model Name
• Check-in Analysis by Manufacturer

Software Version Dashboard

Software Versions System Count by Model displays as a stacked bar chart, with colored segments representing each system model.

Total Number of Systems by Software Versions displays as a pie chart.

SmartTown Wi-Fi Usage Dashboard

The Product Class and RG Model filters mistakenly include 'NA' as a filter option.

When the Hourly Timestamp time bucket is applied to the Time Series (Connection Statistics) chart, the horizontal axis displays incorrect dates.

Calix EXOS GigaFamily

• GigaSpire Blast RG systems: u6.1/u6.2* (GS4227E, GS4220E), u6.3 (GS4229E), u6e (GS2037), u4 (GS2028E), u4.2 (GS2029E), u12 (GS2026E, GS2020E), u10xe (GS4237), u6t (GS5229E), u6txg (GS5229XG), 7u10t (GS5239E), 7u10txg (GS5239XG)
• GigaSpire Blast integrated (RG + ONT) systems: u10xe (GS4237), u6x* (GS4227, GS4227W), u4xg (GS2128XG), u4g (GS2128G)
• GigaPro systems: p6he (GPR2032H), p4 (GPR1027E), p6dx (GPR2022H)
• GigaSpire Blast u4-2 (MGS2028E-2) and u4m-2 (MGM1028-2) for UK, Australia, and New Zealand
• GigaSpire Blast mesh satellites: u6me (GM2037), u4m (GM1028E), GigaMesh (GM1020), u4hm (GM1028H)
• GigaSpire Blast u4hm-2 (GM10128H-2) for EU
• GigaSpire Blast u6t-2 (GS5229-E)

  * These systems are also supported for use by international operators

Calix 800-Series GigaFamily

• 844GE, 844G, 854G, 844E, and 844F/FB GigaCenters
• 812G (v1/v2), 813G (v1/v2), 814G, 818G, 819G, 822G, and 823G GigaHubs
• 801F/801FB GigaPoints
• 804Mesh

Calix P-Series & T-Series ONTs

• P-Series: 7xxGE ONTs, 836GE RSG (AE and GPON modes)
• T-Series: T-0xxG, Version R6.3.1.6 (R4.1.51.32) or higher

Certified Third-party (Non-Calix)

• ActionTec: T3200k, T3200M, T3260, C1900A, C3000A, C1000A
• Adtran: 854-6-PLOS, 854-6-SmartOS, 834-5, 841-T6
• Arris: TG862, TG2472GP2, DG860, DG2470A-NA, DG2470A, DG3450A, TG3452A, NVG448BQ, NVG468MQ
• AVM: Fritzbox-7590
• Axon (GreenWave): C4000XG, C4000LZ, C4000LG, C4000BG, C4000BZ
• BEC: 7800TN, 8920NE, 8920AC, 8700AXL
• Comtrend: NL-3112u, NL-3120, NL-3122, NL-3130, NL-3240, NL-5631, AR-5220u, AR-5312u, AR-5381u, VR-3030, VR-3031u, VR-3060, VR3033, CT-5072T, CT-5361, CT-5374, CT-5621, CT-5631, AR-5319, VR-3071, PBL 6201, WR-6895, PRT 6301, PRT 6302
• DZS (Zhone): zNID GPON 2424A & 2424A1, zNID GPON 2426A & 2426A1, zNID GPON 2428A1 & 2428B1, 6519-A2-xx, 6729, 6768-W1-xx, zNID-GE-2726A1 NA, 1764WC, zNID-10GS-5225A-NA
• Huawei: HG658 V2
• MikroTik: RB941-2nd, RB952Ui-5ac2nD
• NetGear: 6300
• Nokia: WiFi Beacon 3 HA-030W-B, WiFi Beacon 1.1, WiFi Beacon 1 HA-020W-B, WiFi Beacon 2, Beacon 6 (HA-0336G-A), WiFi Beacon 10
• Pace: 5168N-110, 5268AC
• ReadyNet: AC1000M, AC1200MS, AC1300MS
• SmartRGs: SR905acv, SR616ac, SR555ac, SR555, SR516ac, SR515ac, SR510N, SR506N, SR505N, SR501, 500NE, SR400ac, SR360N, 360N, SR360, 350NE, 300NE, 300N, SR400ac
• TechniColor: TG582Nv2, C2000T, C1100T, C2100T
• Technity Solutions: W3000PRO
• TP-LINK: Archer C80, Archer C5, HX220, HC220-G5, HX510, EX220-G2, Deco HC4, Deco X20
• VisionNet: 505n, 625n
• ZyXEL: VSG1432, VSG1435, VMG1302-T10A, VMG3925-B10A, VMG4381-B10A, VMG4325-B10A, VMG4380, VMG-4825, VMG4825-B10A-TR181-HTC, VMG4927-B50A, VMG-9823, EMG2926-Q10A, EMG3425-Q10A, EMG6726-B10A, P-660HN-51, WAP6804, VMG9823-B10, EX5510-B0-TR181, DX5510-B0, EX 3510, VMG3927, VMG4005, EMG 2881, WAP WX 3310, DX4510-B0, EX3301-T0, PK5001Z, C3000Z, AX7501-B1, C3510XZ, C1100Z

Platform

Requirements

Web Browser

• Chrome v100.0.4896.88 or above
• Firefox 96.0 or above