CommandIQ
Broadband service providers (BSPs) branded managed Wi-Fi experience app in your subscriber's hands. Subscribers can manage and control every aspect of their connected home experience.
Overview
Your branded subscriber managed Wi-Fi app experience
Put the power of the CommandIQ app in the hands of your subscribers so they can control every aspect of their smart home managed Wi-Fi experience. This stunning mobile app combines consumer design with carrier-class capabilities to simplify their experience and your operations, excite your subscribers, and grow your brand every day.
- Mobile app
- Mobile notifications
- Personalization
Intuitive design provides simple self-service capabilities and easy-to-follow navigation so subscribers can manage their smart home—either at home or on the go, and stay in control of their smart home experience.
In-app messaging and push notifications are significantly more likely to be opened than traditional communication channels. The mobile notification feature from Engagement Cloud enables you to segment subscribers and send a push notification directly to the app in your subscribers’ hands.
Calix Professional Services can modify the app to give BSPs a more personalized experience for your subscribers. You can better showcase your brand on more pages within the app, or we can help you develop and host your own version of the app in app stores.
DIY self-service Wi-Fi system controls allow subscribers to manage their own experience. These features include self-installation and system reboot, among other functions, thereby providing a comprehensive self-service subscriber experience.
Calix Cloud integration allows you to validate most service-related issues quickly and efficiently without needing a truck roll.
Easily share updates, send alerts, and provide guidance directly to your subscribers. Centralized notifications let subscribers easily find alerts.
App personalization makes it simple to put your brand in the subscribers’ hands, grow your value, and create the ultimate managed Wi-Fi experience.
Calix Engagement Cloud integration makes it simple to segment and target subscribers to promote service offerings that excite your subscribers.
With ProtectIQ® and ExperienceIQ® offerings, subscribers gain access to advanced controls of their network and protection to keep them secure.
Grow your business by increasing your marketing effectiveness
Built by service provider marketers for service providers, the Calix Market Activation program combines award-winning creative and real-world marketing programs built exclusively for subscribers.
A mobile app is an amazing support tool for Broadband Service Providers
A mobile app is a terrific way to grow your brand, subscriber satisfaction, and deliver new services. The CommandIQ mobile app can act as an extension of your support teams with subscriber-enabled managed Wi-Fi controls.
Power of the mobile app: Your brand, their experience
In the near future, it will be inconceivable that any home network on Wi-Fi 6 will not have a corresponding app to manage and enhance the value of the network.
Watch Calix and special guest Bascom Communications discuss the growing impact of mobile apps to the CSP business and how deploying a mobile app has transformed Bascom’s business.
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Download solution brief
ExperienceIQ
Allow subscribers to easily create and enforce online rules for the users and devices in their home networks.
ProtectIQ
Allow your subscribers to lock down all entry points to the home network and keep subscribers safe from thousands of attacks and breaches of privacy.