Calix Innovations Awards

Highline is going beyond speed, offering products and managed services that match their subscribers’ lives, be they gamers, work-from-homers, or anywhere in between, resulting in 95 percent growth in subscriber satisfaction (CSAT) and 11,000 new subscribers this year.

Not satisfied with building Wyoming’s first 10G network, Silver Star Communications has invested in unmatched customer service and support processes, resulting in an 83 percent increase in first call resolution and a 41 percent reduction in truck rolls.

Cumberland Connect built a subscriber-focused operations infrastructure that allows support and field teams to respond efficiently and effectively to customer needs, resulting in a 98 percent customer satisfaction rating and an 8 percent reduction in support calls.

As Ellijay Telephone Company updates to FTTH, engineers are using the opportunity to deliver innovative functionalities—reducing costs by $900,000 (with IPv4 address blocks) while delivering a modern network for subscribers.

ALLO Communications is making a sustainability impact by leveraging the Calix platform to reduce energy consumption by 73 percent while increasing their use of renewable energy.

With a relentless pursuit of connectivity for every Mississippian they serve, Tombigbee allows residents to stay connected inside their homes and anywhere in the community, helping them score a 91 NPS, which is far above the industry average.

The partnership between Innovative Systems and Calix unlocks hidden potential in every customer, with a self-led subscriber solution that reduces time from website visit to advanced internet connection.

Conexon is the 2023 Partner Marketing Impact award recipient for their commitment to unlocking growth, with partner co-ops experiencing increased take rates and more subscribers on higher Wi-Fi tiers.

GLDS continues to invest in Calix and our shared customers with a commitment to improving outage management solutions and providing “customer experience first” call avoidance technologies.

Bark is leading the campaign to protect kids online, with industry-leading social media monitoring solutions aimed at reducing cyberbullying and creating a safer internet.

Calix recognizes the market activation powers of Pinnacle Marketing Group, which provides outstanding marketing strategy, long-term planning, and faster go-to-market solutions for broadband service providers.

Continuing education is at the heart of every good partnership, and NRTC exemplifies an enthusiastic approach to training that allows our partnership to continue delivering meaningful results. 

MHTC turned their business into a data-driven, customer-centric one—driving high conversions with new marketing campaigns.

YK Communications leveraged Support Cloud to identify the right customers for app-based self-service—achieving an 86 percent adoption rate.

Sterling Local Area Municipal Broadband’s innovative use of all Calix platforms can now reduce provisioning times by 67 percent.

Ciello rearchitected their network to move Layer 3 closer to the subscriber, setting them up to realize incredible operational efficiency and security.

AcenTek saved 73 percent on energy demand to power their access network by replacing their legacy networks with Intelligent Access EDGE.

Frank Bulk is #1 on the leaderboard in our Calix Community—and the very first member to rise to the level of black belt.

While rapidly growing to connect Lincoln, Nebraska and eight other communities with fiber, ALLO has found new customer support excellence through its Calix Support Cloud implementation.

Offering Whole Home Wi-Fi with premium technical support powered by GigaCenters, 804Mesh satellites, and Calix Support Cloud, ITS Fiber is prepared to lead the adoption of smart home devices.

While driving continued adoption of GigaCenters through its successful Premium Wi-Fi service, Nex-Tech has leveraged materials from Calix to accelerate and streamline its marketing campaigns.

Ciello rearchitected their network to move Layer 3 closer to the subscriber, setting them up to realize incredible operational efficiency and security.

AcenTek saved 73 percent on energy demand to power their access network by replacing their legacy networks with Intelligent Access EDGE.

Frank Bulk is #1 on the leaderboard in our Calix Community—and the very first member to rise to the level of black belt.

This Montana-based cooperative is accelerating its FTTH build out, which will reach 100 percent of its members within the next five years, with the assistance of Calix Professional Services and the MobilePro application.

Based in Johnson City, Tennessee, local electric utility BrightRidge is expanding its offering to bring broadband services, including 10G speeds, to the entire community over a Calix AXOS-powered network.

After suffering a fiber cut years ago that left the town of Santa Cruz, California without an Internet connection, Cruzio has been on a mission to transform the community’s broadband infrastructure and is utilizing the Calix AXOS platform and systems to deliver an always-on experience.

The largest member-owned telecommunications cooperative in the state of Alabama, Farmers Telecommunications Cooperative is preparing its community for the influx of 5G through the Calix AXOS platform, while utilizing Calix Cloud to become more efficient in customer support and marketing.

In northern and western Michigan, electric cooperative Great Lakes Energy (GLE) has created a successful FTTH pilot project built on a full suite of Calix software, systems, and services as it prepares for a membership-wide expansion of its broadband service under its Truestream subsidiary.

Texas-based GVTC Communications, which is delivering broadband services near some of the nation’s fastest growing cities, is taking Managed Wi-Fi to the next level with Calix Support Cloud, EXOS, and the GigaSpire BLAST solution.

By identifying the right subscriber segment that was most in need of 1 gigabit service through Calix Marketing Cloud, Home Telecom drove unprecedented marketing campaign results while providing subscribers the broadband experience they desired.

With the assistance of Calix Marketing Cloud and Calix Support Cloud, Kansas-based SCTelcom has transformed its business, turning all employees into marketers and driving new levels of success in marketing campaigns and customer support metrics.

With its first foray into broadband service, GoSEMO, a subsidiary of SEMO Electric Cooperative, is delivering gigabit speeds and Managed Wi-Fi service with great success to previously underserved areas in Missouri.

Through its investment in Calix Cloud, Montana’s Triangle Communications broke down the data silos across the company to become more efficient in its marketing and customer support efforts and deliver an overall elevated member experience.

ALLO has found new customer support excellence through its Calix Support Cloud implementation.

Offering Home Wi-Fi with premium technical support powered by GigaCenters, 804Mesh satellites, and Calix Support Cloud, ITS Fiber is prepared to lead the adoption of smart home devices.

While driving continued adoption of GigaCenters through its successful Premium Wi-Fi service, Nex-Tech has leveraged materials from Calix to accelerate and streamline its marketing campaigns.

CityFibre and Calix enter a strategic partnership to leverage AXOS and the E9-2 to deliver the UK's first software defined access (SDA) network.

With the AXOS platform serving as the foundation of its fiber network expansion, Gibson Connect is delivering broadband services to underserved areas of Tennessee while bringing new efficiencies to its electric network.

Housing Development Corporation of Maldives has partnered with Calix Services to create Asia’s first gigabit-enabled Smart City in Hulhumalé which will boast an open access network to support a target population of 240,000.

Calix ConneXions 2018 saw the presentation of the inaugural Innovations in Marketing award. Montana’s Triangle Communications received the award from an impressive pool of submissions from Calix customers, as it showcased how targeted marketing campaigns have led to new levels of success for the company. Hear directly from Triangle in its’ award-winning video.