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Telcos / Telephone Co-ops

Deliver a scalable, secure, automated broadband network

Telephone cooperatives have a vested interest in helping their communities grow and thrive. See how our customers are enhancing the subscriber experience and delivering the amazing experiences their residents, businesses and communities deserve.

aerial view of rural town

Challenges

Telephone cooperatives face challenges bringing broadband to their communities

Acquiring new subscribers

Limited data and analytics to provide actionable insights to market and grow your business with new subscribers.

Subpar subscriber experiences

Trouble delivering reliable, always-on services that excite and enhance your subscribers' lives.

Warding off competitive threats

Difficulty differentiating your business from competition vying for your subscribers.

Solutions

Calix broadband platform and services help you transform your business

Deliver services to your subscribers from the data center to the very remote locations of your network with common operational procedures and rapid BSS/OSS integration regardless of the system, location in the network or technology used. Deliver superior throughput and complete coverage to every part of your subscribers’ homes.

In today's competitive market, telephone cooperatives need to leverage technology to gain insights, improve efficiency, and enhance customer experience.

  • Use advanced analytics to segment customers, predict churn, personalize offers, and optimize pricing.
  • Optimize network performance allowing service providers to reduce costs, improve quality of service, and increase network capacity.
  • Create meaningful interactions with subscribers to build trust, satisfaction and loyalty

 All these factors contribute to a differentiated value proposition that increases customer retention and revenue.

Provide subscribers more than just internet access, but also a range of services that enhance their quality of life and connect them with their local community, including: 
  • Smart home solutions that allow subscribers to control their home devices and their security, remotely.
  • Community Wi-Fi that extends the subscribers' internet coverage to local businesses, public spaces, and events.

By providing these value-add, managed services, you can create a loyal customer base, increase revenue streams, and differentiate yourself from the competition.

Case Studies

Customer successes

Telephone Co-op Success: Preston Telephone Cut Truck Rolls by 50 Percent!
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Doubling down on commitment to safeguard community members
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CBS Oregon reaches up to 90 percent CSAT scores with Calix partnership
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“Broadband in a Box” increases service activation and cut truck rolls
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Featured insights

Telephone cooperative perspectives

Jul 10, 2024 | 3 min
May 14, 2024 | 3 min
Apr 12, 2024 | 3 min

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