Smart home automation

Elevate the smart home automation experience for subscribers

Empower your subscribers with the convenience of managing every aspect of their connected homes through a single, user-friendly application.

Your subscribers can get a clear view of their home network and enjoy full control over every aspect of their connected devices.

A smart home app on a tablet screen with house in the background

Retain and grow

Give subscribers every reason to stay

Turn subscribers into loyal customers

When you deliver a connected home experience that goes beyond basic internet—combining network security, content controls, and a branded mobile app—subscribers have more reasons to stay, driving higher retention, increased ARPU, and a stronger NPS.

Meet subscribers where they are

Whether your customers are families managing screen time, professionals working from home, or outdoor enthusiasts staying connected on the patio, a smart home offering lets you tailor the experience to meet each subscriber's unique lifestyle needs.

Stand out in a crowded market

In a competitive broadband landscape, offering a rich suite of managed smart home services sets you apart from providers who sell only connectivity, giving you a compelling differentiation story that drives customer acquisition and market share growth.

Solutions

Marketing smart home automation

A connected home brings incredible convenience—but also new risks. A smart home app puts subscribers in control, alerting them to security threats in real time, letting them lock a door or turn off a device they forgot about, and making everyday tasks like updating a Wi-Fi password quick and simple. The result is a home that's not just connected, but genuinely easy to manage and secure.

For service providers, that peace of mind is a powerful selling point. By packaging smart home automation, cybersecurity protection, and remote management into a single, cohesive offering, service providers can position themselves as trusted partners in their customers' connected lives—not just another internet bill. That shift from commodity provider to essential home partner is what drives lasting loyalty, reduces churn, and opens the door to new revenue.

As more devices connect to the home network, cybersecurity becomes an increasingly urgent concern. Every new smart device—from thermostats to security cameras—is a potential entry point for hackers looking to access sensitive data, take control of connected devices, or disrupt daily life. Communications service providers are uniquely positioned to help their customers stay ahead of these threats.

By offering a smart home app, service providers can give subscribers a single, trusted hub for monitoring and managing every device on their network. When suspicious activity is detected or something goes wrong, subscribers get instant alerts and clear guidance on what to do next—turning a complex security challenge into a simple, confidence-building experience that deepens loyalty and sets your service apart.

Communications service providers already have something their competitors don't—an established network, a trusted local brand, and an existing base of subscribers who rely on them every day. That foundation makes them ideally positioned to meet the growing demand for smart home services without starting from scratch.

By expanding beyond connectivity to offer smart home installation, management, monitoring, and support, service providers can deepen their relationship with subscribers, stand out in a competitive market, and unlock meaningful new revenue streams—all while delivering the kind of experience that keeps customers from ever wanting to leave.

Visibility and control