Undergoing a Network Transformation? Here Are 5 Proven Steps To Make It Seamless

For many broadband service providers (BSPs), undergoing a network transformation isn’t a matter of “if” but “when.” When your legacy infrastructure can no longer support your business needs, it’s time to seriously explore the best path to modernize your network.
 

For STE Communications, it was when they had a unique opportunity to upgrade even their most rural subscribers to high-speed fiber broadband. However, the network transformation required migrating subscribers onto the new network in a tight timeframe. Plus, they couldn’t afford to pull precious human resources onto the project without neglecting critical day-to-day tasks, such as customer support and routine network maintenance.
 

For DTC, it was when they needed to upgrade from legacy technology to XGS-PON—a move that would help them provide high-capacity, value-added managed services for their residential and business customers and reduce central office footprint and operational expense.
 

5 Key Steps to a Successful Network Transformation

Both STE and DTC successfully executed their network transformation ahead of schedule and with minimal subscriber disruption! What’s the secret to their success? First, consider the five key areas all BSPs must consider before embarking on a network transformation.
 

1. Define the Purpose of Your Network Transformation. Ask yourself why you want to upgrade to the latest and greatest broadband technology. It may be that your legacy network can’t support advanced new services or enable tailored offerings for specific market segments, such as small businesses or multi-dwelling units (MDUs). Or maybe you’re struggling with spiraling operational costs and complexity and need a modern, simplified network that takes advantage of the latest automation and cloud technologies. It may simply be that your current infrastructure is no longer delivering the uptime and availability your subscribers demand.
   
   
2. Assess Your Infrastructure and Aim for Seamless Integrations. Conduct a thorough assessment of your current network infrastructure. Aim for equipment upgrades that seamlessly integrate with your existing systems to minimize downtime and compatibility issues. Opt for solutions that simplify network management and eliminate unnecessary complexity. Also, consider your internal resources: Do you have the in-house expertise and personnel time to implement an ambitious transformation?
   
   
3. Be Strategic in Your Path Forward. A “total replacement” approach is usually the quickest route but is not always the most practical. Thankfully, there are alternatives. A “cap and grow” strategy allows you to cap the existing network and build the new one alongside it, gradually transitioning subscribers in a controlled manner. A parallel path migration lets both networks coexist during a longer-term transition. Each strategy has its trade-offs, so take time to determine which best fits your situation.
   
   
4. Create a Plan for Success and Training. Success doesn’t happen by accident. A carefully crafted deployment plan is essential. Assign a dedicated project manager to keep the effort on track and budget. Be sure to prioritize service continuity and carefully manage disruptions to existing subscribers. And don’t forget training—ensure your teams are upskilled and ready to manage the new network once it goes live.
   
   
5. Lean on a Trusted Partner. Network transformations don’t have to be overwhelming. That’s where a trusted partner comes in. The right partner will help sharpen your objectives, map the path forward, and help throughout the journey. Choose a partner with a proven track record in network transformations and the ability to provide expert guidance and ongoing support. Bonus points if they offer end-to-end solutions that simplify integration and reduce reliance on multiple vendors.
    

Delivering a Network Strategy for Future Growth

By following these five steps, network transformation is more than upgrading technology—it’s a strategic plan for future growth.
 

That’s precisely what STE and DTC accomplished. By partnering with Calix from the start, they benefited from expert support in designing and scheduling the transformation—and ultimately overseeing the cutovers to move subscriber traffic onto the new network. This partnership helped them accelerate time to market, reduce impact on subscribers, and complete the project without pulling internal staff away from their critical day-to-day responsibilities.
 

The final word goes to STE CEO Kevin Ancell: “This was one of the best project management experiences we’ve ever had. It was absolutely flawless. It truly felt like a partnership. If you’re looking for a new technology strategy, I couldn’t recommend the Calix project and implementation team enough.”
 

Need help with a network upgrade? Learn how Calix can help you succeed. Schedule a consult today!