Happy Network, Happy Support: Overcome Operational Complexity and Delight Your Subscribers

Did you know that 95 percent of broadband service provider executives recently surveyed said that to remain competitive, they must focus on operational efficiency to deliver a differentiated subscriber experience?* How are you overcoming operational complexity—the enemy of efficiency and happy subscribers? 
 

Calix works with hundreds of broadband service providers to deploy an integrated broadband platform that enables services and networks with simplified, consistent operations while driving subscriber experience and uptime improvements.   
 

Watch this replay to learn how you can set yourself apart by: 

• Gaining the power of real-time insights with on-demand multi-gig speed and latency testing to improve the troubleshooting process and make customers happier. 

• Reducing MTTR (mean time to resolution) by automating notifications tied to your network, services, and subscribers.  

• Leveraging actionable insights into subscriber experience and network health and watching your Net Promoter Score (NPS) soar. 

   

*HR State of the Broadband Service Provider, 2023