SmartTown
Community-wide managed Wi-Fi for subscribers, visitors, students, first responders and organizations on the go
Local BSPs Aid in Hurricane Recovery With Calix SmartTown
SmartTown can help build resilient communities while enhancing the services you provide to your subscribers
SmartTown community-wide Wi-Fi provides subscribers with seamless connectivity in public spaces, boosts local business opportunities, enhances everyday life and fosters community. It can also play a pivotal role during emergencies, providing connectivity when other modes of communications may have failed.
SmartTown offers BSPs a chance to strengthen their impact, differentiate themselves from competitors, and create lasting value for their subscribers.
Product details
The same great experience at home—now on-the-go
- Subscribers
- SmartTown Alliance
- Education
- Organizations
- Visitors
- First responders
With community wide Wi-Fi, your customers have access to private, safe and secure Wi-Fi even when they are away from home. Extend your brand and your service to your entire service area.
Take your Wi-Fi with you
As part of your subscribers' Wi-Fi service, they can now bring their connectivity with them—in town, at school or in the park, they are always connected.
No data? No worries
Enjoy video chat, streaming and Instagram Live without the constraint of cellular data caps. SmartTown® brings unfettered internet without the dreaded throttling.
Security and control
The same Wi-Fi and content control subscribers have at home can follow them when they connect to the community network.
Grow your brand and enhance your subscriber experience beyond your footprint with SmartTown Alliance
Extend Your Service Value for your subscribers
Deliver the SmartTown experience beyond the borders of your own service area enabling subscribers to connect across the entire Alliance network.
Increase customer satisfaction
SmartTown authenticated users connect automatically anywhere SmartTown is available across the Alliance network delivering a safe, secure, and simple connected experience on the go.
Put community-wide connectivity into the hands of students and educators—wherever their day takes them. Expand coverage by optionally joining the global eduroam Wi-Fi roaming alliance where available.
Safe and secure
Keeping kids safe online is critical. Integrate the latest network security and content filtering to provide a private, secure, and safe experience for students on-the-go.
Pre-authenticate with Passpoint
Wi-Fi CERTIFIED Passpoint® is an industry-wide solution that streamlines Wi-Fi access and eliminates the need for users to find and authenticate a network each time they visit.
Deploy Eduroam
With eduroam, students stay connected beyond your footprint.
Keeping organizations connected beyond the front door and across your footprint sets your communities up for success. Enable municipal, private, and non-profit organizations to leverage Wi-Fi on-the-go across the city, within their housing associations, and everywhere people work, learn, and play.
Municipal staff and on-the-go workers
Empower workers who are on the go—whether they are municipal staff, your technicians or sales teams to access SmartTown around town enabling HD video conferencing and high-speed access to online applications without consuming expensive 5G/LTE bandwidth and in areas where 5G/LTE is not available.
Differentiate and grow revenue
Delivering connectivity in the SMB and on-the-go allows you to differentiate your SMB offerings. And, by providing service to municipal workers, you strengthen relationships with local leaders. Grow your ARPU and your community ties.
Bring people together and foster a sense of community by providing community Wi-Fi downtown, at events, and in public spaces like community centers and libraries.
Boost economic development
Community Wi-Fi can help local businesses and entrepreneurs grow and thrive by giving them access to new customers and markets.
Grow your brand
Community-wide Wi-Fi gets your brand front and center in the places where people gather. SmartTown is a great way to get your name out there and compliment your omni-channel marketing efforts.
Boost community pride
Show your community members that they are valued and cared for by providing them Internet access in public spaces.
Offer rapid connectivity to first responders and other emergency support organizations to provide vital communications in places where cellular coverage is poor or highly saturated. Leverage network for public safety IoT (hidden SSID on dedicated APs).
Service your communities
Secure and reliable community-wide Wi-Fi provides critical communication lines for first responders, and ensures deputies have the backup they need in crucial moments.
Authenticated and access-controlled Wi-Fi experience
Wi-Fi CERTIFIED Passpoint® is an industry-wide solution that streamlines Wi-Fi access and eliminates the need for users to find and authenticate a network each time they visit. Controlled access allows staff to come and go without permanent Wi-Fi access.
No data, no worries
Empower first responders to communicate with dispatch, hospitals and other emergency service organizations even when there is limited or no cellular coverage
Benefits and features
Launch SmartTown with confidence—help your community grow
Private, safe and secure
Built upon the Wi-Fi Alliance Passpoint architecture and secured with ProtectIQ and ExperienceIQ, SmartTown utilizes the latest network security and content filtering to provide a private, secure, and safe experience for on-the-go subscribers.
Ubiquitous, secure, managed Wi-Fi experiences across a community… a “Smart Town”
Managed subscriber experience via Calix Cloud, integrated into OSS/BSS
Multiple domains (communities) to easily support subscribers, schools, municipalities, organizations, MDUs, and more
Technical Specifications
SmartTown technical details
Calix GigaSpire® and GigaPro™ Wi-Fi systems* can be activated to deploy a SmartTown network. Providers can supplement the existing base of residential systems (typically GigaSpire BLAST systems) by strategically adding outdoor access points in public gathering spots. The Calix GigaPro series is designed for outdoor use and able to extend Wi-Fi over longer distances, helping BSPs establish community-wide WiFi coverage.
Learn more about technical implementation in this overview document.
News and insights
Succeeding where others haven't
Access to Wi-Fi hotspots is a driver of economic growth and a way for citizens to access a variety of public services.
Customer successes
Customer success stories
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Download case studyRelated products and services
Additional capabilities for your success
The help and guidance you need to connect your community and protect your brand. Success Delivery helps you plan and validate the capacity, coverage, and performance of your network with SmartTown On-site Wi-Fi Design and SmartTown Managed Service Validation
Calix Success empowers your network engineers, field technicians, and customer support teams with immersive on-site training, hands-on labs, and field deployment experience.
Upskilling your team made easy! Accelerate your marketing, customer support and field technician teams’ competency and skills in Calix Cloud, Unlimited Subscriber, and SmartTown business and technology topics.
Smart Start for Managed Services
Plan, launch, support, and grow managed services like Bark, Servify, Arlo Secure, SmartTown and SmartBiz —with confidence.
Solution brief
Engagement Cloud
Make every interaction with subscribers count with insights that enable you to deliver the experiences they want while growing brand value.
Service Cloud
Simplify support and improve operational efficiency to deliver an exceptional subscriber experience with service excellence.
Operations Cloud
Transform broadband operations into a subscriber experience differentiator with insights, predictive analytics, and automation.
GigaPro Systems
Enterprises, cities and communities can simplify implementaion and accelerate time to revenue, seamlessly working with the Calix Broadband Platform.
ProtectIQ
Allow your subscribers to lock down all entry points to the home network and keep subscribers safe from thousands of attacks and breaches of privacy.
ExperienceIQ
Allow subscribers to easily create and enforce online rules for the users and devices in their home networks.
- Smart Start for Managed Services
- Engagement Cloud
- Service Cloud
- Operations Cloud
- GigaPro Systems
- ProtectIQ
- ExperienceIQ