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Broadband Banter

Take your passion for problem solving and serving your subscribers to the next-level. Gain insights in digital marketing and technology from Calix. Let us help you transform your brand and your subscribers' experience.

Wi-Fi Experience for Better Customer Satisfaction

Broadband Banter featured experts

Gabe Petersen

Field Strategy and Enablement Calix Engagement Cloud, Calix

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Christina Carretta

Customer Success Specialist, Calix

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What is digital marketing?

Digital marketing encompasses a wide range of online strategies to promote brands, products, or services. It includes activities like social media, email, texts, and websites.

Website marketing

Create a compelling online presence, attract a target audience, and convert visitors into customers or achieve other desired outcomes through the website.

Search engine optimization

Reach new customers by ensuring your website appears when your customers are searching for answers to their problems or questions. 

Content marketing

Content can take various forms including blog posts, articles, videos, infographics, and more. The primary goal is not explicitly to promote a brand or product but to provide information, solve problems, or entertain, establishing trust and credibility with the audience.

Email marketing

The effectiveness of email marketing lies in its ability to deliver timely and relevant information directly to the inbox of potential or existing customers, fostering communication and encouraging desired actions.

Social media marketing

Utilizing the benefits of social media magnifies brand awareness, establishes an influential online presence, and allows you to engage with customer in a more interactive and immediate manner.

Digital Marketing Tools

Execute your digital marketing plan with tips from Calix experts

Learn about all the features and functions you’ll need to understand and target your audiences for better ad placement. 

Facebook ISP toolbox

Part 1: ISP toolbox overview

Part 2: ISP toolbox marketing overview

Facebook ads manager for beginners

Your guide on how to create and schedule powerful new ad campaigns to reach your audience.

How to set up your Facebook business page and business manager account

Navigate the account set-up process with ease by following these simple steps.

Getting started with Meta business manager

Learn how to manage your pages, Ad accounts, apps, and other business assets all from one place.

Digital Marketing Plan

Your first steps towards digital marketing success

Define your marketing goals

What is your primary goal? There are many to consider, from increasing brand awareness, lead generation, sales, etc. 

Calix marketing blueprint to creating a marketing plan

Know your audience

Understand your target audience’s online behavior and preferences. Consider where they spend their time online.

Calix marketing blueprint on audiences and segmentation

Budget considerations

Different digital marketing types have varying costs. Any size budget is possible from $50 to $50,000.

Choose the right channels and sites

Select platforms that align with your audience and goals (e.g., Facebook, NextDoor, other neighbor sites). You can also tie these to your sales by determining which activities generate the most engagement and which generate the most sales.

Consider the buying cycle

Match your strategy to your customer’s buying journey and create materials that align with where they are in their journey with what they are seeing from you.

Calix marketing blueprint to subscriber journeys

Analytics and measurement

Ensure you can measure the performance of your chosen strategy. Use analytic tools to track key performance indicators (KPIs) relevant to your goals (e.g., open rates, clicks, click-thru rates, forms submitted).

Calix customer portal

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