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May 11, 2023

Ready for Bigger, Better Data Insights? Business Insights Can Help Drive Improvement

You have the data, but do you ever feel like you don’t have the time or resources to analyze it and create data-inspired strategies? Wouldn’t it be nice if you had an entire team of data analysts to uncover subscriber satisfaction insights with your Net Promoter Score® (NPS®) that you never knew existed? 

 

Hear how Chad Mix, with broadband service provider Norvado, partnered with Calix Business Insights Services team to better understand their NPS® results. We shared their journey and the analysis performed that uncovered actionable strategies for improvement.

Watch to learn:

  • The importance to measure subscriber loyalty and best practices tips on surveying the subscriber experience

  • How data analytics visualization can uncover hidden relationships between Net Promoter Score® results and your existing business data

  • What actionable insights and data-inspired plans that the Business Insights Data Analysts and Norvado team developed to drive improved business results  

Don't miss your opportunity to discover new ways to improve your business and achieve your business goals.