Operations and Engineering Beacon Newsletter | Calix Beacon

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Protect children online

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General management
To compete and win, service providers need a strategy that empowers all aspects of the community.

Marketing
Discover new ways to grow and expand your subscriber base while improving business results.

Customer support
Build a culture of excellence across your organization to create a reputation for exceptional service.

Broadband operations
Improve network operations, reduce downtime, and enhance the subscriber experience.

Network engineering
Overcome network complexity, security, and rising subscriber expectations.

Telcos / Telephone Co-Ops
Provide access to broadband for essential connectivity in this digital age.

Cable Operators
Deliver a differentiated subscriber experience over any underlying technology.

Utilities / Electric Co-Ops
Offer essential broadband services community-wide for members to work, learn, and thrive in this digital age.

Municipalities
Help your community work, play, and thrive with this once-in-a-generation opportuntiy to offer critical broadband connectivity.

Tribal Communities
Achieve reliable internet for essential services, remote job opportunities, online education, and telehealth providers.

Wireless Internet Service Providers (WISPs)
Meet–and exceed–the needs of rural subscribers underserved by larger players.

Outdoor Wi-Fi

Featured solution

Generate incremental revenue streams, expand into new markets, and secure new subscribers with an outdoor Wi-Fi offering

Learn more
Calix Broadband Platform

Intelligent Access
AXOS®

Software
Building blocks designed for simplified networks

Network Innovation OS

Service Management Connectors

Software Modules

Diagnostics Toolbox

Integration and Testing Sandbox

Systems
Serve subscribers from the internet gateway to remote network locations

AXOS® E9-2

AXOS® E7-2

AXOS® E5

AXOS® E3-2

AXOS® Aggregation Service Manager

Success
Gain years of expertise of developing and building next generation networks

Success Delivery

Success Support

Success Education

Success Guidance

Calix Broadband Platform

Calix Cloud

Operations Cloud
Transform broadband operations with insights, predictive analytics and automation

Engagement Cloud
Engage and acquire subscribers with insights that enable you to deliver the experiences they want

Service Cloud
Simplify support and improve operational efficiency to deliver service excellence

Field Service App
Simplify field service for onsite installations, repairs, upgrades, and troubleshooting

Calix Broadband Platform

Unlimited Subscriber
EXOS®

GigaSpire®
Deliver amazing subscriber experiences and expand your business into new markets—quickly

GigaSpire 7u10

GigaSpire u4

GigaSpire u6

GigaSpire u10

GigaPro®
Empower enterprises, cities, and communities with simplification, integration and rapid time-to-revenue

GigaPoint® ONTs/ONUs
Optical Network Terminals and Optical Network Units provide intelligent access for anyPON

Success
Leverage expertise to provide your subscribers the ultimate experience

SmartLife™ Managed Services

SmartHome™
Give your subscribers the tools to enhance, operate and secure their connected lifestyle

CommandIQ®

ProtectIQ®

ExperienceIQ®

Arlo Secure

Bark

SmartTown™
Reimagine community Wi-Fi as a ubiquitous, secure, managed experience

SmartBiz™
Enable your small business customers to maximize their productivity and drive customer engagement

SmartMDU™
Properties managers can have something more than business-as-usual broadband,

Market Activation
Grow your business with a range of premium tools and content to help market your service

Success
Gain years of expertise of developing and building next generation networks

Success Delivery

Success Support

Success Education

Success Guidance

Fewer truck rolls and greater satisfaction

Customer Success

Jade Communications cuts truck rolls by 40 percent and achieves a perfect NPS.

Learn more
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Calix Engagement Cloud Wins Cloud Computing Product of the Year

Calix Engagement Cloud is named “Product of the Year” for its unique ability to enable even the smallest marketing teams to supercharge subscriber acquisition and drive rapid business growth.

Learn more
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Calix Commitment

Every community, regardless of economic status, should have the opportunity afforded by broadband services that are simple, efficient, safe, and powerful. Calix provides the world’s only end-to-end broadband services provider (BSP) delivery platform. We enable BSPs of all types to build thriving businesses and champion digital transformation.

March 2025

Operations and Engineering Beacon

group of three young software engineers use computer to discuss a technological project in modern office

How To Deliver Better Experiences: Empowered Operations Means Happy Subscribers

Discover how leveraging the Calix Broadband Platform can remove the guesswork and start delivering high-quality subscriber experiences that drive growth.

Mar 27, 2025 | 3 min

Closeup of smiling man and woman using digital tablet sitting on sofa in living room

4 Steps to More Satisfied Subscribers: How We Harnessed the Power of Network Insights

Mar 18, 2025 | 3 min

Why a Flexible Network Architecture Is Key to Delivering Positive Subscriber Experiences

Mar 18, 2025 | 3 min

Happy family looking into mobile phone at yard

5 Factors To Help Pick the Right Wi-Fi Systems (and Improve Subscriber Experiences)

Mar 19, 2025 | 3 min

How To Empower Operations To Move From Network Management To Experience Management

Mar 19, 2025 | 2 min

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Your Network Roadmap to Success and Managing the Subscriber Experience

Mar 20, 2025 | 3 min

Wynn Las Vegas Resort and Spa

ConneXions 2025

Join us as we rise together to transform speed providers into experience providers at our premier annual event, taking place October 18 - 21, 2025 at the Wynn Resort in Las Vegas.

Engage with your peers, industry visionaries, design experts, marketing gurus and more at this thought-provoking conference experience.

Register now

December 2024

Previous Issue

How a Platform Seamlessly Operationalizes the Lifecycle of Systems and Managed Services

Dec 04, 2024 | 4 min

How Our Continual Innovation Transforms Communities Without Added Complexity

Nov 27, 2024 | 3 min

Calix Cloud

Net Promoter Score (NPS)

SmartHome

How Did MidSouth Fiber Transform Network Outage Management? A Key Integration

Nov 22, 2024 | 3 min

How Operationalizing Managed Services Delivers a Competitive Edge

Nov 22, 2024 | 3 min

We’ve Got Your Smart Start for Launching New Managed Services

Nov 22, 2024 | 3 min

Calix Service Cloud

Wi-Fi

Internet Service Provider

Network Innovation at Speed: Three Areas Where Service Providers Benefit

Nov 21, 2024 | 3 min

Why a Common Operations Model Makes Deploying New Wi-Fi Innovations Fast and Easy

Nov 20, 2024 | 2 min

Expand Into New Markets With Confidence Using Enhanced Network and Service Visibility

Nov 19, 2024 | 3 min